Resource Telecom Group

Providing state of the art telecoms and IT solutions for business

Hosted telephony complete communications service

MORE INFO

Lines and calls offering only business class products

MORE INFO

Mobile solutions, the right package, at the right price

MORE INFO

Comprehensive range of broadband solutions

MORE INFO

eWay CRM amazing Outlook integration

MORE INFO

Proactive IT support giving you peace of mind

MORE INFO

Are you thinking about expanding or relocating?

MORE INFO

Utilities from Resource Telecom

MORE INFO

Telecoms solutions suitable for businesses in all industries

MORE INFO

BT Hosted Voice

What is BT Hosted Voice?

BT hosted voice is a hosted Voice over IP (VoIP) proposition. Fully cloud-based, our BT hosted voice product offers so much more than a traditional telephone system, giving you an easier and more cost-effective way to manage all your telephony. The service is run on BT’s highly resilient and secure next-generation network, and provides the functionality of a high-end telephone system but with no physical on-site switch.

The solution is ideal for the smallest of businesses to the largest organisation as it has an enterprise-grade range of functionality, so small businesses can benefit from features which, in the past, would only have been available to the largest enterprises.

Who would benefit from BT Hosted Voice?

BT Hosted Voice is suitable for businesses of any size with single or multiple sites. We can scale from the very small single office right up to multisite networks, including large corporate headquarters, providing seamless, reliable, predictable and hassle-free levels of communication functionality.

Why BT hosted voice?

Are you a new business or one that is relocating or upscaling, or a larger business needing high end calling features? Our BT hosted voice solution is great at cutting costs for your business communications needs, and comes fully loaded with a host of premium PBX features which only previously high-end phone systems could offer. Call recording is a feature that is hugely cost-effective in the cloud. With cloud storage now cheaper than ever, calls can be recorded for training or legal purposes. You can also receive premium features and the tools to be successful and improve your infrastructure, enabling a connected workforce from any location.

The future of hosted voice is here…

Traditional lines and calls are moving towards becoming 100% IP-based by 2025. The scalability of BT Hosted Voice is an attractive element of the solution as we can serve all kinds of businesses, with single or multiple sites. For businesses with multiple sites, this solution provides a single point of management and control whilst delivering full functionality to all points and all users.

Features and benefits of BT Hosted Voice

  • Secure – built in business continuity and disaster recovery with call re-routing
  • Reliable and robust – guaranteed 99.9% uptime backed by our supplier’s SLA, working in partnership with BT
  • Scalable – easy to add and remove users
  • No hardware – complete PBX functionality without the hardware
  • Enhanced mobility – through seamless remote operation
  • Attractive payment terms – includes a new handset
  • Generous inclusive bundle
  • Voice messaging with voicemail to email facility – great for when your customers are on the go
  • Go Integrator Lite – answer, hang up, transfer or place a call on hold with the touch of a button, and know who is calling before you answer
  • Call recording – with 6 months’ storage
  • In-depth call analytics

Traditional telephone lines will cease by 2025 – prepare your business now for the future with BT Hosted voice from Resource Telecom. Call us for more information.

Information Videos

Instant IT Support

Let our engineers access your screen and resolve your IT issues with our online remote support and collaboration portal. You can install a client for permanent support, join a public session or start a new session...

CLICK HERE >

NHS Scotland Supplier

Business telecoms solutions for surgeries, hospitals and medical centres. Resource Telecom can provide your practice or hospital with a quality business telecoms solution that is guaranteed to make communication with staff and patients a thing of ease...

MORE INFO >

Free System Evaluation

To keep up with the latest technology, improve your productivity and customer service, a free system audit and evaluation will help you make sure your communications are working harder for you. To arrange yours email or call us today on 08451 800 400

EMAIL US >

Our guarantee

All solutions provided by Resource Telecom are guaranteed to be future-proof; a great advantage to both public and private sector health firms who are looking to control their budget and gain a long-term asset.

Customers, partners & accreditations

Partners Logos

Panasonic Business Solutions Centre for both ISDN & Voice Over IP (VOIP) Telephone Systems. Mitel Partners. Fully Accredited BT Business Partners. Horizon from Gamma Partners.