Resource Telecom Group

Providing state of the art telecoms and IT solutions for business

eWay CRM amazing Outlook integration

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Proactive IT support giving you peace of mind

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Are you thinking about expanding or relocating?

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Utilities from Resource Telecom

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Telecoms solutions suitable for businesses in all industries

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Hosted telephony complete communications service

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Mobile solutions, the right package, at the right price

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Lines and calls offering only business class products

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Comprehensive range of broadband solutions

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CRM Solutions

eWay CRM Features

All in one CRM

  • Seamless Outlook integration
  • Business lead and opportunity management
  • Project management
  • Well-known interface of Microsoft Outlook
  • Exceptional integration with e-mails, calendar, tasks and contact of Microsoft Outlook

Email communication tracking

  • E-mails are shared among the team members
  • End of endless e-mail forwarding
  • Automatic e-mail back-up on the server
  • Full-text search

Effective contact management

  • Database of clients, suppliers, business partners or competitors
  • Categorization by your criteria
  • Import / two-way sync of Outlook contacts with eWay-CRM
  • Transparent relations between Contacts and Companies (Accounts)
  • Bulk e-mails
  • Automatic tracking of e-mail communication
  • Intuitive appointments and follow-ups planning
  • Import from Excel

Proposals, Quotations & Orders

  • Database of clients, suppliers, business partners or competitors
  • Categorization by your criteria
  • Import / two-way sync of Outlook contacts with eWay-CRM
  • Transparent relations between Contacts and Companies (Accounts)
  • Bulk e-mails
  • Automatic tracking of e-mail communication
  • Intuitive appointments and follow-ups planning
  • Import from Excel

Project Management

  • User defined workflows
  • Automated tasks and e-mail notifications (also show up in Outlook)
  • Deadline tracking
  • Smart overview of project related tasks
  • Timesheets
  • Automatic control of obligatory fields and related document types
  • Project finance tracking

Instant IT Support

Let our engineers access your screen and resolve your IT issues with our online remote support and collaboration portal. You can install a client for permanent support, join a public session or start a new session...

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NHS Scotland Supplier

Business telecoms solutions for surgeries, hospitals and medical centres. Resource Telecom can provide your practice or hospital with a quality business telecoms solution that is guaranteed to make communication with staff and patients a thing of ease...

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Free System Evaluation

To keep up with the latest technology, improve your productivity and customer service, a free system audit and evaluation will help you make sure your communications are working harder for you. To arrange yours email or call us today on 08451 800 400

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Our guarantee

All solutions provided by Resource Telecom are guaranteed to be future-proof; a great advantage to both public and private sector health firms who are looking to control their budget and gain a long-term asset.

Customers, partners & accreditations

Partners Logos

Panasonic Business Solutions Centre for both ISDN & Voice Over IP (VOIP) Telephone Systems. Mitel Partners. Fully Accredited BT Business Partners. Horizon from Gamma Partners.