Resource Telecom Group

Providing state of the art telecoms and IT solutions for business

Hosted telephony complete communications service

Lines and calls offering only business class products

Mobile solutions, the right package, at the right price

Comprehensive range of broadband solutions

Proactive IT support giving you peace of mind

Are you thinking about expanding or relocating?

Utilities from Resource Telecom

Telecoms solutions suitable for businesses in all industries

Resource Cloud Call

What is Resource Cloud Call?

Resource Cloud Call is a hosted Voice over IP (VoIP) proposition. Fully cloud-based, our Resource Cloud Call product offers so much more than a traditional telephone system, giving you an easier and more cost-effective way to manage all your telephony. The service is run on BT’s highly resilient and secure next-generation network, and provides the functionality of a high-end telephone system but with no physical on-site switch.

The solution is ideal for the smallest of businesses to the largest organisation as it has an enterprise-grade range of functionality, so small businesses can benefit from features which, in the past, would only have been available to the largest enterprises.

Who would benefit from Resource Cloud Call?

Resource Cloud Call is suitable for businesses of any size with single or multiple sites. We can scale from the very small single office right up to multisite networks, including large corporate headquarters, providing seamless, reliable, predictable and hassle-free levels of communication functionality.

Why Resource Cloud Call?

Are you a new business or one that is relocating or upscaling, or a larger business needing high end calling features? Our Resource Cloud Call solution is great at cutting costs for your business communications needs, and comes fully loaded with a host of premium PBX features which only previously high-end phone systems could offer. Call recording is a feature that is hugely cost-effective in the cloud. With cloud storage now cheaper than ever, calls can be recorded for training or legal purposes. You can also receive premium features and the tools to be successful and improve your infrastructure, enabling a connected workforce from any location.

The future of Cloud Calling is here…

Traditional lines and calls are moving towards becoming 100% IP-based by 2025. The scalability of Resource Cloud Call is an attractive element of the solution as we can serve all kinds of businesses, with single or multiple sites. For businesses with multiple sites, this solution provides a single point of management and control whilst delivering full functionality to all points and all users.

Features and benefits of Resource Cloud Call

  • Secure – built in business continuity and disaster recovery with call re-routing
  • Reliable and robust – guaranteed 99.9% uptime backed by our supplier’s SLA, working in partnership with BT
  • Scalable – easy to add and remove users
  • No hardware – complete PBX functionality without the hardware
  • Enhanced mobility – through seamless remote operation
  • Attractive payment terms – includes a new handset
  • Generous inclusive bundle
  • Voice messaging with voicemail to email facility – great for when your customers are on the go
  • Go Integrator Lite – answer, hang up, transfer or place a call on hold with the touch of a button, and know who is calling before you answer
  • Call recording – with 6 months’ storage
  • In-depth call analytics

Traditional telephone lines will cease by 2025 – prepare your business now for the future with Resource Cloud Call. Call us for more information.

Instant IT Support

Let our engineers access your screen and resolve your IT issues with our online remote support and collaboration portal. You can install a client for permanent support, join a public session or start a new session...


NHS Scotland Supplier

Business telecoms solutions for surgeries, hospitals and medical centres. Resource Telecom can provide your practice or hospital with a quality business telecoms solution that is guaranteed to make communication with staff and patients a thing of ease...


Free System Evaluation

To keep up with the latest technology, improve your productivity and customer service, a free system audit and evaluation will help you make sure your communications are working harder for you. To arrange yours email or call us today on 08451 800 400


Our guarantee

All solutions provided by Resource Telecom are guaranteed to be future-proof; a great advantage to both public and private sector health firms who are looking to control their budget and gain a long-term asset.

Customers, partners & accreditations

Partners Logos

Panasonic Business Solutions Centre for both ISDN & Voice Over IP (VOIP) Telephone Systems. Mitel Partners. Horizon from Gamma Partners.